Login issues

If you fail login multiple times, a PIN is required. Check your email and enter the 6-digit code.

Verification fails

  • Wait for DNS propagation when using TXT records.
  • Ensure the secret or file is publicly reachable.
  • Confirm the hostname matches the application exactly.

Checks fail unexpectedly

  • Validate the path and method in the check configuration.
  • Confirm the host is verified and not blocked by a firewall.
  • Use manual recheck after deploying fixes.

Need help?

If issues persist, contact support through the public contact form.